Terms of Use

Introduction:The terms ‘Citizen Solar’ is used in this document (or agreement) to refer to the website itself and to Citizen Solar Private Limited.

Citizen Solar is one of India’s leading manufacturer of Solar PV & Mono Panels/modules and also does EPC, OEM & Tendering of Solar products.

The following demonstrates terms and conditions of use (here-in-after referred to as an “Agreement”), applicable to your use of citizensolar.com (hereinafter referred to as “web site”), which promotes, display & demonstrates business related to Solar Energy. It is an agreement between you as the user(s) of the website (the “User(s)”) and Citizen Solar Private Limited. (hereinafter referred to as “CSPL”).

Before you subscribe to and/or begin participating in or using web site, CSPL believes that user(s) have fully read, understood and accept the agreement.

If you do not agree to or wish to be bound by agreement, you may not access or otherwise use the web site.

In addition, when you use any citizensolar.com service, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. Citizensolar.com reserves the right to change these terms and conditions at any time. Accessing, browsing or otherwise using the site indicates your agreement to all the terms and conditions in this agreement, so please read this agreement carefully before proceeding.

Use of Citizensolar.com

Citizensolar.com acts as just a platform for our members & users to communicate/negotiate/interact for buying, selling and other business services related to Solar Energy. We use a varied range of information, text, photographs, designs, graphics, images, sound and video clips, animation, content, advertisement and other materials and effects (collectively “Materials”) for the search services on all the Platforms. We provide the Material through the Platforms FOR YOUR PERSONAL AND NON-COMMERCIAL USE ONLY.

While every attempt has been made to ascertain the authenticity of the Platforms content, Citizen is not liable for any kind of damages, losses or action arising directly or indirectly, due to access and/or use of the content in the Platforms including but not limited to decisions based on the content in the Platforms which results in any loss of data, revenue, profits, property, infection by viruses etc

User Eligibility & Agreement

User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the services provided by CSPL. Our services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per Indian Law, i. e. user(s) must be at least 18 years of age to be eligible to use our services.

User(s), may view, use, copy, and distribute the Materials found on the CSPL Platforms for internal, non-commercial, informational purposes only. You are prohibited from data mining, scraping, crawling, or using any process or processes that send automated queries to website. You may not use the Platforms or any of them to compile a collection of listings, including a competing listing product or service. You may not use the Platforms or any Materials for any unsolicited commercial e-mail. Except as authorized in this paragraph, you are not being granted a license under any copyright, trademark, patent or other intellectual property right in the Materials or the products, services, processes or technology described therein. All such rights are retained by CSPL, its subsidiaries, parent companies, and/or any third-party owner of such rights.

CSPL may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. If you do not adhere to the changes, you must stop using the service. Your continuous use of the service will signify your acceptance of the changed terms.

Information You Provide Us / Personal Information

By entering any reviews, ratings, mobile number, email id or any ideas, know-how, techniques, questions, and suggestions (collectively, “Submissions”) on citizensolar.com will be treated as non-confidential and non-proprietary, and Citizen Solar shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of citizensolar.com and shall not be returned to you.

Risk of Loss & Other Terms of Sale

The risk of loss and title for items purchased by you is passed to you upon Citizen Solar’s delivery of the items to the carrier pursuant to Citizen Solar’s standard terms of sale.

Disclaimer and Limitation of Liability

Except as otherwise provided in the standard terms of sale that govern the sale of each product on this site, this site, the products offered for sale on it and the transactions conducted through it are provided by citizensolar.com on an “as is” basis.

Citizen Solar makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site to the full extent permissible by applicable law, citizensolar.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement, title, quiet enjoyment, data accuracy and system integration. This site may include inaccuracies, mistakes or typographical errors. Citizen Solar does not warrant that the content will be uninterrupted or error free.

To the maximum extent permitted by law, citizensolar.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to indirect, incidental, punitive, exemplary, special or consequential damages. To the maximum extent permitted by applicable law, citizensolar.com’s total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to Citizen Solar Private Limited during the month immediately preceding the act allegedly giving rise to citizensolar.com’s liability.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, citizensolar.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. citizensolar.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, citizensolar.com shall immediately issue a credit to your credit card account in the amount of the charge.

Copyright complaints

Citizensolar.com respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at solar@citizensolar.com.


You agree that citizensolar.com’s remedy at law for any actual or threatened breach of this Agreement would be inadequate and that citizensolar.com shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that citizensolar.com may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys’ fees.

No right or remedy of citizensolar.com shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys’ fees and expenses.

No instance of waiver by citizensolar.com of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.

Entire Agreement

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and citizensolar.com with respect to the citizensolar.com sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and citizensolar.com with respect to the citizensolar.com sites/services. citizensolar.com’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

Site Security

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.

Citizensolar.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.

You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from citizensolar.com on this Site and other than generally available third-party web browsers (e.g., Mozilla Firefox, Microsoft Explorer, Google Chrome, Safari etc.).

Trademarks & Copyrights

Citizensolar.com is compiled and made available by Citizen Solar Private Limited. This compilation is a copyright work. ©2017 CSPL. All rights reserved. The reproduction, copying, downloading, storage, recording, broadcasting, retransmission or distribution of any part of this Site is not permitted. Nothing set forth herein shall be construed as granting to you a license under any copyright, trademark, patent or other intellectual property right of CSPL or any third party.

The Citizensolar.com”, “Citizensolar.co.in” and “Citizensolar.in” names and logos and all other related products, service names, design marks and slogans are tradenames, service marks, or registered trademarks of CSPL and may not be used in any manner without our prior written consent. All other trademarks and service marks that may appear on the Site are the property of their respective owners.

We do not take responsibility for monitoring the use by others of copyrights, trademarks, patents or other intellectual property of third parties published on the Site. We reserve the right (but shall have no obligation), at our sole discretion, to remove Content, suspend or terminate Site access, or take other appropriate action against users, advertisers or other third parties who infringe the copyright rights of others.The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of citizensolar.com and is also protected by Indian and international copyright laws.


You agree to defend, indemnify and hold harmless citizensolar.com, its employees, directors, officers, agents, representatives, business partners, service providers and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to citizensolar.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Disputes and Jurisdiction

In case of any breach of terms or violation of the Agreement, you agree to notify citizensolar.com in private about the possible breach and give it at least 90 days to investigate and rectify any such breach or violations. In an unlikely event of failure by citizensolar.com to do so, you agree to serve citizensolar.com a legal notice clearly mentioning and evidencing such breach and give citizensolar.com minimum 90 further days to explain the cause and rectify the breach (if applicable and under the control of citizensolar.com). This should be sent to us over email: solar@citizensolar.com

In case of a settlement not having been reached, you may initiate legal action or lodge a complaint against citizensolar.com at the appropriate Court of Law or authorities like the Consumer Court. This Agreement shall be construed in accordance with the applicable Laws and Constitution the Republic of India and is subject to the exclusive jurisdiction of the Honourable Courts of Gujarat only.