Privacy Policy

Citizen Solar Private Ltd. hereinafter referred to as “CSPL” maintains the privacy of all the visitors to Infoline.com.

Any information collected from the website is used exclusively by “CSPL” for marketing and promotional activities. The particulars that we collect are used as feedback to make the website more user-friendly and more informative. It also gives us an idea as to which service you visit the most, we try and improve on those links for you to understand “CSPL” well and to make our web site’s content and services more appropriate and easier to use. We may use the information provided by you, without prior permission, to send information about updates to our web site or other marketing resources.

We request all our users to read the following ‘privacy policy’ to understand how their personal & business information will be treated, as they make full use of our services to their benefit. This policy is applicable only to the entire network of marketplaces operated by CSPL and not by any other company.

As a policy “CITIZEN” has never shared any information obtained on or from its web sites with any other organization and will not do so in future, unless required by law. “CITIZEN” has never sold any information obtained on this site to any party or parties external to “CSPL” and its subsidiaries.

Information we collect & how we collect it.

To provide you with information CSPL may need information from you. CSPL collects information from its users when they register to gain access to our services or at other specific instances when they are requested to provide us with their personal & business information. During registration, we ask the users for their name, email address, business information and other personal details. Once a user registers, he/she is no longer anonymous to citizensolar.com and it is deemed that the user has given CSPL the right to publish the desired business & personal details throughout its marketplaces, including but not limited to, citizensolar.com, trade leads, catalogs etc.

When you are on our network and are asked for personal information, you are sharing the information with CSPL alone, unless it is specifically stated otherwise. Promotions that run on our network may be sponsored by companies other than CSPL or may be co-sponsored by CSPL and another company. Some or all data collected during a promotion may be shared with the sponsor. However, you can decide not to participate in the promotion if you don’t want your data to be shared.

We also gather usage statistics such as pages viewed, number of unique visitors, browser software, screen resolution etc. for analysis that helps us provide you improved user experience and services.

Use of Personal & Business Information

Citizensolar.com’s primary goal in collecting personal or public information is to provide the user with a customized experience on our network of sites. This includes personalized services, interactive communication and other services, most of which are completely free and remaining are paid.

CSPL collects and uses Users personal information for the following purposes:

To personalize user experience:We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To administer a content, promotion, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

With whom we may Share or distribute your Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

How do we keep your Information Secure

We take the security of your personal information seriously. CSPL takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Updation of Information

We limit our collection of information about you to that which is relevant for the intended business and legal purposes for which it is to be used. We do not use information about you in a way that is incompatible with the purposes for which it was collected or subsequently authorized by you. To the extent necessary for those purposes, we take steps to ensure that information about you is reliable for its intended use, accurate, complete and current.

You have the right to review and update your personal details. You can send us a request by email or a letter to our correspondence address. We will delete your information at your request if it is not otherwise required to be retained by law or for legitimate business purposes. Because of the way we maintain certain Services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

We will ask you to identify yourself and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required.

Changes in Privacy Policy

The policy may change from time to time so please check periodically.

If you have questions or concerns about these privacy policies; please send us an email at solar@citizensolar.com

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.